FAQ

>HOW LONG IS YOUR TURNAROUND TIME?

GENERALLY IT IS 7 BUSINESS DAYS FROM THE TIME WE HAVE ARTWORK AND A DEPOSIT.

 >IS RUSH SERVICE AVAILABLE?

YES, DEPENDING ON THE CURRENT WORKLOAD. CALL TO CHECK FOR AVAILABILITY. RUSHES ARE BASED ON A PERCENTAGE OF THE TOTAL JOB DOLLAR AMOUNT. FOR EXAMPLE A 3 DAY RUSH IS 40%. THE MINIMUM RUSH CHARGE IS $25

>WHAT IS THE MINIMUM ORDER?

WE HAVE A 12PC MINIMUM. >DO YOU PROVIDE SAMPLES? WE CAN PROVIDE YOU WITH A SAMPLE ONE OF TWO WAYS. WE CAN MAKE ONE SAMPLE SHIRT FOR $50 PER COLOR, WHEN YOU PLACE THE ORDER WITHIN OF THE SAMPLE ALL COST OF THE SAMPLE IS CREDITED TOWARDS YOUR ORDER. IF YOU HAVE ANY CHANGES TO THE ORDER THAN THERE IS NO REFUND OF THE COST. IF YOU PLACE AN ORDER BUT WANT TO SEE ONE BEFORE WE PRINT WE CAN DO THIS AT NO CHARGE.

>WHAT TYPE PAYMENTS DO YOU ACCEPT?

WE ACCEPT CHECK, CASH AND MOST CREDIT CARDS. A 50% DEPOSIT IS REQUIRED WHEN PLACING THE ORDER AND THE BALANCE IS DUE UPON PICKUP.

>CAN YOU DESIGN ARTWORK FOR US?

YES. IF YOU PLACE AN ORDER YOU WILL RECEIVE 1 HOUR OF FREE DESIGN TIME. IF YOU WANT ART BEFORE PLACING AN ORDER THAN THERE IS A RATE OF $35 PER HOUR.

>WHAT SHIRTS DO YOU USE?

WE CAN USE JUST ABOUT ANY SHIRT YOU PREFER. WE RECOMEND THE GILDAN ULTRA COTTON DUE TO THEIR COLOR OPTIONS AND OVERALL QUALITY.

>CAN I PROVIDE MY OWN SHIRTS?

YES, YOU CAN PROVIDE YOUR OWN SHIRTS. ALTHOUGH, IT MAY NOT SAVE YOU ANY MONEY. WE PURCHASE HUNDREDS OF THOUSANDS OF SHIRTS A YEAR AND THEREFORE RECEIVE VERY GOOD WHOLESALE PRICES FROM OUR SUPLPIERS THAT WE THEN PASS ON TO OUR CUSTOMERS.

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